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You may need to install a driver before using pendrive in Win98 SE.

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You may download Win98 SE driver from our website downloads area.

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Unzip the download file from website, you will get a "Setup.exe". Double-click on the "Setup.exe" to start installation guide. All necessary system file will write into your OS automatically.

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Double-click again on the "Setup.exe" to remove driver from your OS.

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Make sure you are using Win98 second edition. If not, you may need to upgrade it.

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Make sure your pendrive is useable in other computer. If not, you may need to return it for warranty replace.

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Make sure you install correct version for PenDrive driver. If your computer only support USB spec 1.1, please download and install driver for USB 1.1; If your computer support USB spec 2.0, please download and install driver for USB 2.0

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This problem will occur when you are using Win2000 without service pack

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Your operating system doesn't support multiple drives in one USB device (only implement on SP4). You are advises to upgrade your Win2000 to SP4. If you wish to format your pendrive into single drive, please email to our technical support for further assistance.

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Please email to our technical support for further assistance.

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Please email to our technical support for further assistance.

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Yes, you may download free software from our website

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Plug-in your pendrive and run the software, then you are able to set password to protect hard disk drive of your pendrive.

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You are not able to access to your pendrive's hard disk drive. An error message will be occur "Please insert a disk into drive X:".

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Run the UDP software and click unlock/disable password button. Key-in correct password. Then you are able to access your hard-disk drive. "Unlock" means temporary unlock, your pendrive is remain protect by password protection. "Disable" means disable password security.

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The PenDrive can be operated on any of the following OS. Windows 98, Windows 98 SE, Windows ME, Windows XP, Windows 2000, Mac 8.6 or above and Linux 2.4.0 or above.

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Yes, as long as it has a USB connection interface available, and driver has been set up properly. Also the operating system must support USB devices.

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No, the PenDrive is a hot plug and play device. You can install the PenDrive anytime you want, even with the computer on.

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No, the PenDrive only support Linux Kernel version 2.4.0 or later.

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Linux uses a so-called "USB Manager", which does automatically loads kernel modules (drivers) for USB devices. It loads only drivers for devices that are present on the USB bus to reduce memory usage. Per default, the USB Manager does not come with the PenDrive preconfigured. However, you can easily configure the USB Manager to automatically recognize the PenDrive yourself. Just add the following to the configuration file, usbmgr.conf (usually in /etc/usbmgr): vendor 0xd7d product 0x100 module scsi_mod, usb-storage. This line identifies the PenDrive and tells the USB Manager to load the SCSI as well as the USB storage module. The SCSI module is needed in order to talk to both SCSI and USB storage devices, while the usb-storage module is needed to talk to USB storage devices. Do not forget to either reload the USB Manager's configuration or to restart the USB Manager (for instance, do as root: /etc/init.d/usbmgr reload).

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You can save any type of files on the PenDrive , whether they are text, graphic, program, music or multimedia files.

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Yes, the PenDrive is just like your hard drive, it can get virus via any files that you save onto it. Therefore anti-virus software is recommended.

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When the light is flashing, that me the PenDrive is in use and data transfer is taking place between the PenDrive and host machine.

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No, when the light is flashing it me data transfer is taking place, do not remove the PenDrive as it may result in lost of file/data, or even damage the PenDrive .

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The memory sizes that are available for the PenDrive are, 8MB, 16MB, 32 MB, 64 MB , 128MB, 256MB, 512MB and 1GB.

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Yes, the PenDrive has a write protection switch on the side of the PenDrive only on some model.. When the switch is opened, the data can be read and written from/to the PenDrive , when it is closed, the data can only be read but cannot be written to the PenDrive .

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PenDrive supports all the PCs, which has a USB port connection and runs under the operating systems that the PenDrive supports (refer 3). (Most of the PCs after 1997 have two USB connections)

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Yes, the data can be shared in a networking environment, as long as the host machine enables the share function for the PenDrive .

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No. Currently the PenDrive cannot be used as a boot disk, because it reuires a BIOS ROM on the PC's motherboard that supports USB as a bootable device.

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Yes, the PenDrive can be formatted under Windows 98, Windows ME and Windows 2000, using normal formatting function.

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No, because DOS does not support USB devices, so the PenDrive cannot be used under DOS environment.

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Dry the PenDrive thoroughly before using the PenDrive again. Otherwise it may cause a short circuit when inserted into the USB port.

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(a) It can transfer files more than 1.44MB
(b) Laptop users found that the PenDrive reduces the bulk and weight of the equipment that they must carry when using laptop computers.
(c) Put hundreds of photos on a PenDrive - it becomes a small, portable photo album.
(d) For people who need to work both at the office and at home, PenDrive eliminates the slow data transfer, unreliable and frustration of sending large data by e-mail.
(e) Physical security of the PenDrive helps to keep confidential data secure.
(f) For environments with dust, pet hair or other environment conditions that cause unreliable operation of floppies and other removable medias, the PenDrive offers a faster, smaller and more reliable alternative.

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The PenDrive only supports the USB interface. The PenDrive can be inserted directly into any USB port or connected to the computer through a USB cable with A-type plug and A-type receptacle.

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The PenDrive can write and erase at least 1 million times, while data on the PenDrive can be stored more than 10 years.

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The PenDrive will not support Windows 95 or Windows NT, since both of these operating systems does not support USB devices.

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In theory, USB allows 127 PenDrive to be connected to a single PC, but practically under Windows operating system, due to the alphabetical ordering of the disk drive and existing drives; the maximum PenDrive that can be connected to a single PC is 23 by using USB hubs.

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The PenDrive uses highly reliable and non-volatile flash memory.

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Yes, other programs/applications can be running at the same time while using PenDrive .

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Yes, ScanDisk can be used with the PenDrive .

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The PenDrive is highly resistant to vibration and can be operated under wide ranges of magnetic fields and humidity.

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If an application is running and you pull out the PenDrive , the computer screen will go blank. Just press the "Esc" key to return to normal.

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Simply click the "View" menu and select "Refresh".

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Wait for a few seconds upon inserting and removing of the PenDrive , to give time to the operating system to recognize the PenDrive . Avoid removing immediately after inserting the PenDrive or performing repetitive insertions / removals.

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There is no need to worry about dropping the PenDrive , because PenDrive is highly shock proof.

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The advantage of the PenDrive over all the different memory cards is that it can be connected to the USB port directly and the data can be accessed without an external card reader, and the flash memory storage products and drives are not compatible to each other. USB hard disk drive is much heavier and more delicate than the PenDrive . It is only a hard disk drive with a USB interface. PenDrive is much smaller, lighter and rugged. It's more ideal for mobile use.

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No. Since Windows NT does not support USB devices, therefore, PenDrive cannot work under Windows NT environment.

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For multiple cards device, a driver is needed for Mac (OS 8.6~9.1). Where as for single card device and PenDrive , no driver is needed. But, both need USB support 1.3.x or above. For Mac OS 8.6, to check which USB support it is, one way is to select USB Support in Extensions of System Folder and Get Info (in File menu). (Please check http://developer.apple.com/hardware/usb/versionusb.htm.)